Check Permissions in the App
Open the Vision InSites app.
On the main screen, triple tap the VI logo at the top.
A permissions screen will appear.
Review the list at the bottom to see which permissions are enabled or disabled.
Update Permissions in iOS Settings
If any permissions are missing or turned off:
Open your device Settings.
Scroll down and tap Apps.
Find and select Vision InSites.
From here, update the following:
Location: Set to Always
Camera: Make sure it is enabled
Important: Location Must Be Set to “Always”
For the app to function properly, Location access must be set to “Always.”
If it’s set to “While Using the App,” some features may not work as expected.
Why This Matters
Enabling these permissions ensures:
Accurate location tracking
Proper functionality of observations and reporting
Full access to all Vision InSites features
If you’re still experiencing issues after updating your permissions, try restarting the app or logging out and back in.