How to Enable Early Tour Notifications
Navigate to the Site where the tour is assigned.
Enable Field Setup.
Select the Tour you would like to set up Early Tour Notifications for.
Click Edit.
Scroll down and check the box for Early Tour Notifications.
What Guards See on Mobile
When a guard attempts to start a tour before the correct time, they will receive a prompt on their mobile device notifying them that they are trying to begin the tour early.
This prompt gives the guard the opportunity to stop and wait until the correct timeframe before starting the tour.
If the guard selects "Cancel" and does not start the tour early, no Early Tour Notification will be sent.
Notification Recipients
Select your delivery method
Email
SMS
Both
And then select your recipients
Configuring user
All Admins
All Supervisors
All Access Group Members
You can also enter custom email addresses and/or phone numbers.
When entering custom email addresses and/or phone numbers, make sure they are separated by a comma.
Example: [email protected], [email protected]