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How to Enable Early Tour Notifications

Early Tour Notifications alert selected recipients when an officer continues with a tour before its scheduled start time.

Written by Brandon Hull

Video Walkthrough

Enable Early Tour Notifications

  1. In the left navigation, select Sites.

  2. Select the Site where you want to enable Early Tour Notifications.

  3. Select More, then select Field Setup.

  4. Confirm that Field Setup is enabled.

    When Field Setup is enabled, you will see options to add a Tour Blueprint or Task Blueprint.

  5. Select the tour where you want to enable notifications.

  6. Select Edit in the top-right corner.

  7. Scroll to Early tour alerts and select the checkbox to enable it.

  8. Choose a delivery method:

    • Email

    • Text message

    • Both email and text message

  9. Choose the notification recipients. You can select:

    • Configuring user

    • All admins

    • All supervisors

    • All Access Group members for the Site

    • Custom email addresses

    • Custom phone numbers

  10. If entering multiple custom email addresses or phone numbers, separate each entry with a comma.

  11. Select Save changes.

  12. Select More, then select Disable Field Setup.

Field Setup is disabled when the options to add a Tour Blueprint or Task Blueprint are no longer visible.


What Officers See

When an officer tries to complete a tour before its scheduled start time, they will see an Early Tour prompt.

  • Selecting Cancel stops the tour from starting early and does not send a notification.

  • Selecting Continue allows the officer to proceed early and sends a notification to the recipients you selected.

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