Description: This guide explains how to create admin and guard users with unique usernames and passwords.
Creating a User
1. Navigate to the Account Page
Go to the drop-down menu in the upper right-hand corner of the screen.
Click on Account.
2. Access the User Management
On the account page, click View.
3. Add a New User
Click the New User button.
Enter the following information:
Full Name
Unique Username
Password
4. Additional Details (Optional)
Phone Number: Useful for users signing in on personal devices, allowing them to use a magic link instead of a password.
Email Address: Allows users to reset their password via a direct link sent to their email.
5. Assign a Role
Select whether the user will be an Admin or a Guard.
6. Create the User
Click Create to finalize the user creation.
💡 Important Note: Usernames must be unique system-wide. If the username is already taken, you will need to choose a different one.
Roles
➡️ Admin: Has full access to the system, including user management, settings, and reports.
➡️ Guard: Has limited access and can only submit observations.
💡 Please note: Users will not be notified when their account is created. It is the admin’s responsibility to share the login credentials with the security team.